A disappointed letter to a company that wants money

fic, obv. They're calling this month low-effort november, you now what this is about.

Dear sir/madam of [NAME REDACTED],

I am writing to you to complain about a recent decision from your company that has greatly disappointed me. All the well-wishes I had about your company have disappeared and replaced with suspicion and distrust. I cannot believe you would do this to us, your loyal users. I thought I'd use your products for the rest of my life, I even convinced all my friends and family to use your products, but thanks to your decision I won't ever tell anyone to use it again. I am even considering not using your product myself.

This is in regards to the notice that was sent out to the popular media whereby you let it be known that you will be charging the users for a feature that you have provided for free for the last seven years, something that must cost a great amount of money for you and that I as a user derive a great value from. However, you have decided to charge money for it, and that too with an estimated wait time of three years until the charges begin to kick in, so there's enough time for anybody concerned to switch to a different service or make backup plans. This is outrageous, this is insanity! All I have to say to you is this sir: how dare you?!?

How dare you make us, your loyal userbase charge for a feature that we hoped would always be free, even though you never mentioned that or hinted at that, in fact you were making it clear through your decisions in recent years that this day was bound to come sooner or later. We wished, oh how we wished this day wouldn't come! We thought haha of course they wouldn't do bait and switch, giving something for cheap so users understand what a great value this product is, and then charge a very reasonable rate there onwards, cheaper and more useful than everybody else actually. No we imagined, even though everybody told us not to, that we'd get this for free ever and ever, we even jigged up ridiculous systems so that we would be able to extract extra from your provided services. We thought you were generous overlords, you sold our data or something, though obviously you didn't because if you did using the thing we'd provided we'd have created a real big stink and stopped using your product or threatened to do anyway, that you were doing so well, that you didn't need our money. Asking money for users, to pay for the useful service you provide to them. How. Dare You? Have you no shame, sirs, or madams, baiting and switching us like that!

I am considering switching to one of your competitors at this point, all of whom provide poorer service for maybe a little cheaper but surely they're going to charge for it too, or use another method a workaround nobody uses anymore because it's such a hassle and so much more work. I will probably not do it because if I was the sort of person to actually use my time doing something productive, I wouldn't be complaining about paying money to something I've greatly appreciated over the years. Still, you will see when your users depart in droves, and you will become a beggar, out in the streets, begging for coins. Then you will know!

Sincerely,
Potentially your former user, definitely not your paying customre,
A moneypinching techie